Bookmark this page! All the information you need for your trip is here.
Additional ways to contact us:
Phone: 800-570-7238
Email: info@FrenchBroadAdventures.com
Directions
All guests must arrive at least 30 minutes before their departure time.
Our Whitewater Rafting trips depart from 12 Good Adventures Lane, Marshall, NC 28753
Calm Water parking & check-in are in the upper parking lot.
Directions to Marshall Outpost: (5 Mile, 9 Mile Whitewater Rafting trips, and Zipline trips)
If you are using a GPS, be sure your software is updated. If using Waze, Google Maps, Apple Maps, or a web-based map, use 12 Good Adventures Lane, Marshall NC 28753
Go to our Marshall Outpost Page for more information.
***Please note we do not recommend using ride-sharing services (Uber, Lyft, etc) to get to our main outpost in Marshall for your rafting or ziplining trips. Though it is close to Asheville (about 30 minutes away), it is a quiet, rural area, and return rides can be challenging to find. Please plan on driving or having a dedicated ride to your adventure. If you have questions, please call us.
Cancellation Policy
Reservations are refundable with a call to our office with a minimum 3-day (72 hours) notice and are subject to a 6% non-refundable credit card processing fee. Any cancellations under 3 days of your trip time will result in a forfeit of trip cost. Trips booked under 3 days in advance are not eligible for refunds. French Broad Adventures trips continue rain or shine, 7 days a week, March through October. If you need to reschedule your trip within 3 days of the trip time, a $50 rescheduling fee will apply.
Participant requirements
Physical Fitness
Participants should feel comfortable sitting for an extended time in the boat and be able to paddle and assist in their own rescue if possible.
Health and Medical Conditions
- You cannot participate if you have an existing medical condition that could require urgent care (such as major heart problems or seizure disorders) or if you have a condition that could jeopardize your or another participant’s safety.
- We also do not recommend that you participate in whitewater rafting if you are pregnant or have significant musculoskeletal problems – please seek the advice of your physician before booking your trip.
- Calm water rafting trips are suitable for pregnant persons.
- You cannot participate if you are under the influence of alcohol, drugs, or any medication that could impair you in any way.
If you may require any fast-acting medications such as an EpiPen, diabetic glucose, or an asthma inhaler please bring them on your trip and inform your Guides.
Waiver
- You participate at your own risk.
- All guests are required to sign a waiver.
What to wear and bring
Please Bring
Do Not Bring
Partner Discounts
Visit our Partners and use the following discount codes to receive a 10% discount on their tours:
Sandy Bottom Trail Rides ($5 off per rider) with coupon code SBTR98
Area Information
We're happy we get to live, work, and play in beautiful Madison County, NC.
We have a helpful Area Information page with some of our favorite places to eat and play. Some businesses on this page may still be affected by Hurricane Helene. Please be sure to call ahead to confirm hours of operation.
We also regularly update our Marshall and Hot Springs pages with the latest on re-openings.
